The Code on Access to Information (the Code) defines the scope of information that will be provided, sets out how the information will be made available either routinely or in response to a request, and lays down procedures governing its prompt release.
The Code authorises and requires civil servants, routinely or on request, to provide information unless there are specific reasons for not doing so. These reasons are set out in Part 2 and will normally be referred to if a request for information is refused.
Requests for information will be handled as promptly and helpfully as possible and if necessary, members of the public may be approached to clarify their requests or the requests may be directed to the most appropriate department. Procedures will be kept as simple as possible.
The Code also sets out procedures for review or complaint if a member of the public considers that the provisions of the Code have not been properly applied.
For details, please refer to the website of Code at http://www.access.gov.hk
- Where possible information will be made available within ten days of receipt of a written request.
- If that is not possible the applicant will be so advised by an interim reply within ten days of receipt of the request. The target response time will then be twenty-one days from receipt of the request.
- The maximum response time under exceptional circumstances should not normally exceed 51 days from date of receipt of a request.