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Ah Build and the Buildings Department's Chatbot Function

Ah Build

Ah Build has a thirst for knowledge about building safety and he aspires to become a building professional. The kid is now given a mission to serve as a chatbot for the Buildings Department (BD). He will try his best to answer general enquiries from the public about the Mandatory Building Inspection Scheme (MBIS) and Mandatory Window Inspection Scheme (MWIS).

Frequently asked questions

With the use of technologies such as natural language processing and machine learning, Ah Build analyses your inputted text and tries to answer your general enquiries about MBIS and MWIS.

Ah Build is a fully automatic programme. Given the great variety of enquiries and limitations of machine learning, Ah Build’s response can only be used as a reference. You are encouraged to consult building professionals before acting. We will strive to enable Ah Build to learn continuously through conversations with the public, so as to improve its accuracy over time.

Besides, Ah Build needs JavaScript to run on. If JavaScript is switched off on your computer, Ah Build cannot function properly.

Traditional Chinese, simplified Chinese and English. You can choose among the languages in the top left hand corner of the dialogue pane.

Definitely not. Ah Build will never request you to provide any personal identifiable information. To secure the protection of your personal data, you should not provide any personal particulars including your name and contact information when using the chatbot function.

Ah Build will not pass any content or information of the conversations to BD officers. To protect privacy, you should not provide any personal particulars including your name and contact information when using the chatbot function.

To make reports, please call 1823. You can also make general enquiries or reports by email (enquiry@bd.gov.hk) or by filling in the electronic reporting form (https://eform.cefs.gov.hk/form/bd0001/en/).

Yes, Ah Build's computer system will record its conversations with each member of the public for improving its performance. Ah Build will definitely not request you to provide any personal identifiable information. To protect privacy, you should not provide any personal particulars including your name and contact information when using the chatbot function.

No, Ah Build only answers general enquiries from the public about MBIS and MWIS. He will not handle reports. To make reports, please call 1823. You can also make general enquiries or reports by email (enquiry@bd.gov.hk) or by filling in the electronic reporting form (https://eform.cefs.gov.hk/form/bd0001/en/).

Yes. If you are using Chrome, Firefox or Safari, you can click the Print button in the top right hand corner of the dialogue pane and select a printer to print a copy. You can also save the information as a PDF file. If you are using other browsers, you can copy the relevant text to another file for saving.

Upon completion of the enquiry, when you click the symbol "X" in the top right hand corner of the dialogue pane to shut down the chatbot function, a hyperlink will show up. You can click the link to give a detailed review on Ah Build. You can also rate its performance cursorily on a scale from one to five stars (five being the most satisfactory).

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