Buildings Department
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Contact us
General Enquiries and Complaints
 Hotline : 2626 1616 *
 Electronic Complaint Form : Electronic Complaint Form (Online Form)
 *    BD hotline is handled by '1823 Call Centre'.
Note:  '1823 Call Centre' operates round the clock.
 Telephone No. :   1823  
Alternative Means to Contact Us
 E-mail : enquiry@bd.gov.hk
 Facsimile : 2537 4992
 Address : Buildings Department
12/F Pioneer Centre
750 Nathan Road Kowloon
 
Services Opening Hours 
 Receipt & Despatch Counter   Monday to Friday
  8:30 a.m. - 5:15 p.m.
 Building Information Centre   Monday to Friday
  9:00 a.m. - 5:00 p.m.
(The cut-off time for processing walk-in applications is 4 pm)
 Other Services Monday to Thursday 
8:30a.m. – 12:30 p.m;
1:30 p.m. – 5:30 p.m.

Friday
 8:30a.m. – 12:30 p.m;
1:30 p.m. – 6:00 p.m.
General Information

General enquiries and complaints on private buildings, including

  • Unauthorized Building Works

  • Licensing Matters

  • Slope Safety

  • Fire Safety

  • Building Safety Improvement Loan Scheme

  • Construction Site

  • Dangerous Buildings

  • Advertising Signs

  • New Development Proposals

  • Registration of AP/RSE/RGE/Registered Contractors

[ Please call 999 for referring emergency case to Buildings Department for immediate action.]
List of Access Coordinator and Access Officers of Buildings Department List of Access Coordinator and Access Officers of Buildings Department Acrobat file format 
five-day week in the Government Click here for more information on five-day week in Buildings Department.

　
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Last revision date : 17 October 2011